🚨 24/7 EMERGENCY RESPONSE • SERVING HIALEAH & SURROUNDING AREAS
Water Damage?
We're There in 60 Minutes.
Water • Mold • Fire & Soot Restoration
Direct Insurance Billing • Certified Professionals • Safe & Secure
RAPID RESPONSE CAPABILITIES
EMERGENCY SERVICES
60-MIN ARRIVAL
WATER DAMAGE
60-MIN ARRIVAL
MOLD REMEDIATION
60-MIN ARRIVAL
FIRE & SOOT
60-MIN ARRIVAL
STORM DAMAGE
NO FRICTION FLOW
FAST RESPONSE
01
CALL OR CHAT NOW
Reach our 24/7 emergency dispatch immediately. No automated menus, just direct access to our local restoration team.
02
WE ARRIVE IN 60 MIN
Our local crew is dispatched to your door within the hour, fully equipped to assess and mitigate the damage.
03
RESTORATION BEGINS
We instantly secure the property, extract water or smoke, and start the recovery process without hesitation.
PROVEN RESULTS
The flooded basement was an absolute nightmare, but the team arrived within 45 minutes. They had the water extracted and drying equipment running before I could even process what happened. True lifesavers.
After a kitchen fire, we thought we'd be closed for months. Restorations of America had us open in three weeks. Their smoke damage mitigation is nothing short of miraculous.
I've worked with many restoration companies, but their emergency response time and constant communication make them my only call for property damage now.
FILE A CLAIM? WE'LL GUIDE YOU
We Work Directly With ALL Major Insurance
60-Minute Local Response
SERVING SOUTH FLORIDA
We are staged and ready across Hialeah, Broward, and Miami-Dade counties. Our strategic local presence ensures a rapid 60-minute response time when disaster strikes, minimizing damage and securing your property instantly.
- Hialeah & Surrounding Areas
- Broward County Metro
- Miami-Dade Communities
CUSTOMER AGREEMENT
Terms & Conditions
The operational policies and service provisions below apply to emergency restoration, mitigation, and property remediation services rendered by Restorations of America Inc. across Florida.
Important Notice: This summary provides general operational and service information in plain English for homeowner clarity and does not constitute formal legal counsel. Formal work orders signed on-site govern active assignments.
1. 24/7 Emergency Response & Dispatch Timing
Restorations of America Inc. maintains around-the-clock emergency dispatch teams throughout Florida. While our crews operate on a best-effort rapid deployment standard, arrival windows may vary depending on severe weather conditions, regional traffic, municipal travel restrictions, and call volume during catastrophic events.
2. Damage Inspections & Project Estimates
Initial site assessments include moisture readings, thermal imaging, and visual structural inspection. Standard property evaluations performed during normal operating parameters are typically complimentary; however, emergency after-hours dispatch assessments or complex forensic damage reports may carry upfront inspection fees credited back upon authorized mitigation.
3. Work Authorization & Scope Change Orders
No mitigation, extraction, or structural drying begins without written customer authorization. If concealed moisture, secondary mold, or unseen damage is uncovered during drying operations, our technicians draft an itemized Change Order detailing adjusted costs and procedures for your explicit review and signed approval before proceeding.
4. Payment Terms, Insurance Billing & Deductibles
We assist property owners with direct insurance claim documentation and billing submissions. However, the property owner remains contractually responsible for mandatory insurance deductibles, non-covered services, and balances remaining if an insurance carrier delays, reduces, or denies coverage for any portion of the completed work.
5. Property Owner Responsibilities
Clients must provide safe, continuous property access, working electrical and water utilities for commercial drying equipment, secure all high-value personal belongings prior to crew entry, and promptly capture photo/video documentation of initial damages for insurance corroboration.
6. Cancellation & Rescheduling Policies
Scheduled mitigation visits or non-emergency assessments may be rescheduled or cancelled with at least 24 hours advance notification without penalty. Emergency dispatches already en route or on-site mobilizations may incur nominal mobilization and technician staging fees.
7. Limitation of Liability Under Florida Law
To the fullest extent permitted by Florida law, Restorations of America Inc. is not liable for pre-existing structural decay, undisclosed architectural defects, unmitigated prior water intrusions, or secondary damage resulting from customer-initiated delays or premature equipment shutoffs.
8. Dispute Resolution & Florida Governing Venue
Any controversy or claim arising out of our emergency services or billing agreements shall first be submitted to good-faith mediation. In the event of unresolved disputes, jurisdiction and legal venue shall reside exclusively within applicable civil courts in the State of Florida.
CUSTOMER AGREEMENT & LEGAL DISCLOSURES
Privacy Policy
Restorations of America Inc. is committed to protecting your privacy across Florida. This policy explains in plain English what data we collect, how we use it to restore your property, and your rights.
1. What information do we collect?
When you request emergency assistance or property inspection from Restorations of America Inc., we collect your contact information (full name, phone number, and email address), service location (property street address), and incident details (type of damage, loss date, and photos or videos you provide). We only collect what is strictly necessary to assess your property, dispatch local emergency restoration technicians, and coordinate ongoing recovery.
2. How do we use your information?
We use your details to promptly dispatch response crews, assess structural moisture or mold, schedule on-site visits, and perform restoration services. Additionally, we use this information to compile comprehensive job documentation required by your insurance carrier, process payments, and provide ongoing customer care before, during, and after remediation.
3. Calls and SMS/text messaging consent
By providing your phone number, you authorize Restorations of America Inc. to contact you via telephone calls and SMS/text messages regarding emergency dispatch, crew arrival times, service estimates, and job progress. Standard message and data rates may apply. You may opt out of promotional or status text messages at any time by replying STOP. For additional assistance, reply HELP or call our support line.
4. Cookies, analytics, and advertising tracking
Our website uses standard cookies and analytics tools to understand visitor interactions, improve user experience, and measure emergency advertising efficiency. These tools record general device characteristics, browser types, and visited pages. You can adjust your browser settings to refuse cookies, though doing so may slightly impair some interactive site features.
5. When and with whom do we share your information?
We do not sell, rent, or trade your personal data. We only share essential details with certified field subcontractors assigned to your project, payment processors, and your property insurance carrier or claims adjuster when assisting with claim documentation. We may also disclose data if required by applicable Florida state or federal law.
6. How long is your data retained?
Restorations of America Inc. retains your contact and restoration project records only for as long as necessary to complete structural drying, honor project warranties, satisfy insurance documentation requirements, and comply with state legal and accounting obligations. Once records are no longer required, they are securely archived or destroyed.
7. How do we safeguard your information?
We implement reasonable administrative, technical, and physical safeguards designed to protect personal and property data against unauthorized access, loss, or misuse. However, please note that no digital transmission over the internet or cellular network can ever be guaranteed as 100% invulnerable.
8. Children's online privacy protection
Our emergency disaster restoration services and digital platforms are directed exclusively toward residential and commercial property owners or managers. We do not intentionally target, collect, or store personal information from children under the age of 13.
9. What choices and privacy rights do you have?
You have the right to request access to the personal information we hold about you, request corrections to inaccurate details, or ask for deletion of your records, subject to ongoing insurance claim audits or legal retention requirements. To exercise your rights, please reach out to our team using the phone number or communication channels listed on this page.
10. How can you contact Restorations of America Inc.?
If you have any questions, concerns, or requests regarding this Privacy Policy or how your emergency restoration data is handled in Florida, please contact our administrative team directly using the dispatch telephone number or contact form provided on this page.